GN Project Management & Interface Tools

We support your projects and our team members by using a suite of project management tools and PMI processes. These tools, when used in conjunction, allow us systematic and consistent reporting on all aspects of your program, leading to stellar performance in and out of the field. Our Project Management Methodology engages all stakeholders:

Our Project Management Methodology engages all stakeholders:

Our Technicians

Our technicians utilize SharePoint and our Microsoft D365 platform to stay up to date on your policies, procedures and any other information that can help them excel in the field. Additionally our technicians use JotForm to track their progress on-site and take note of installation details including roof access and receiver locations to guarantee that our next visit is as efficient as possible, and provide a thorough and complete repository of close-out packages that our Fortune 100 customers require.

Our Management

Our management team uses SharePoint and JotForm to get the most accurate and up-to-date information about quality, customer satisfaction and real-time job updates, so that they are constantly prepared to update you and your customers. Additionally, we utilize WebTracker to track inventory needs and ensure optimal scheduling, so that we can assist your customers in a timely manner. Additionally, with the help of our partner Donlen Fleet Management and the FleetWeb application, our project managers can track our fleets to help ensure top-tier logistics services.

Our Customers

We keep you updated on our performance and progress using data compiled from SharePoint, JotForm and WebTracker, so that you are able to see our successes in the field and track your customer satisfaction. We take this data and create easy to interpret data visualizations of SLA performance and tracking of all important KPI’s for you using customized dashboards via WebTracker, and PowerBI via our Microsoft D365 platform.


White-glove in-home

Mobile Smart HandsTM

Skilled carrier and
enterprise technicians.

Closed-Loop Logistics

Comprehensive logistics for
the emerging IoT economy.